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This paper contains
of journals review by Derina Holtzhausen “A postmodern critique of public relations theory and practice”
and “International Public Relations: Critique and Reformulation” by Carl Botan.
First this journal told us about posmodern
critique of PR theories and practices. However, the theory and practice of public
relations are based on a modernist understanding of organization. Alternative
perspectives on the societal and organizational role of public relations are
limited. This article explores the contribution of a postmodern critique of
public relations, and the differences between modernism and postmodernism,
particularly in organizational context. To understand a
postmodern critique of public relations, it is appropriate to review briefly
the main philosophical differences between the modern and the postmodern,
particularly as it pertains to the organizational environment in which public
relations practitioners operate. This
emphasis on the organizational environment in which public relations is practiced stems from the definition
of public relations as 'the management of communication between an organization
and its publics further
defines this as 'communication managed for the organization by communication
specialists (Holtzhausen, 2002, p. 29).
Organizational communication, therefore, may be either internal or
external'. The management level of public relations, among other things,
focuses on organizational effectiveness, the strategic management of the function
through the strategic identification of publics, and issues management to
prevent crises (Holtzhausen, 2002) . In the section of
distinctions between critical theory and pomodernism explain about critical perspectives have, virtually without
exception, focused on the practice of public relations within the
context of the modernist approach to public relations theory and
practice mentioned above. For example, Gandy (1982, 1989) in (Holtzhausen, 2002) critiques public
relations practice from a Marxist perspective and argues that public relations
dominates policy debates through its ability to mobilise information resources
on behalf of powerful policy actors. Postmodernism focuses on the role language plays in social
construction, resulting in different forms of domination, particularly through
knowledge and power. As a result, postmodernists reject rationalism in favor of
difference, fragmentation and plurality; metanarratives in favor of microanalysis
and micropolitics, and dialectics in favor of fragmentation and empiricism, to
mention a few.
In the section of PR as
a strategic management function explained obout This focus on management and strategy, however, might well have brought
public relations to the biggest crisis of its relatively short academic
existence. While public relations scholars focused on establishing public
relations as a legitimate discipline inbusiness, by the late 1980s a school of
thought in organisation theory and organisational communication had started to
emerge which challenges these dominant concepts, described as functionalist.
Critical and postmodern theorists have begun to challenge the legitimacy of
managers setting the goals for the organisation and the 'rationality' of
management decisions . As a result, a number of texts to mention but a few) challenged the very
bases of the modernist (functional) paradigms on which public relations theory
and practice have built their current foundations (Holtzhausen, 2002) .
This jounal holds that it is difficult to make
sharp distinctions between critical and postmodern theory. A postmodern
approach argues for the use of the most appropriate theory to view a particular
situation, be it critical, postmodern or a combination of these. However,
viewing public relations theory and practice through another lens is imperative
if researchers and practitioners want to keep it relevant to today's society. Furthermore,
this article also answers the question whether there is a role for critical
theory in public relations and whether the focus should only be on the practitioner.
A postmodern perspective would argue for bringing as many different
perspectives to the field as possible. It should also not only be to the
benefit of the practitioner. Public relations is much more that the technical
role of an organisational player. It is a major societal force and should be
studied as such.
The second jounal by Carl Botan, public relations is growing rapidly but unevenly with the U.S. and EC showing the greatest
development. Multinational corporations based in the U.S. and EC often engage
in public relations practices in less developed countries, but often do so
based on ethnocentric assumptions about public relations that limit both
effectiveness and understanding of other cultures.
International PR and the ethnocentric model Kinzar and Bohn (Botan, 1992) , a ft er studying
the literature on management of multi-national corporations, identified four
possible models for public relations management in MNC’S. The two most common
models are the ethnocentric and polycentric. In the ethnocentric model home
country assumptions about public relations and how it works are central. This leads to the assumption, for example, that what is known about
public relations in the U.S. or the EC can be applied in less developed
counties with only minor adjustments for the more obvious and superficial,
language, legal, and business differences (Botan, 1992) . The second common approach to public relations management in MNC’s
is the polycentric model in which host country PR practitioners exercise a high
degree of autonomy. With this model host country practitioners are entrusted with carrying out the MNC’s
plans and programs based on their own experiences and contacts. While this
model does use practitioners who know and understand the host country, the
MNC’s plans and programs are often not brought into question and the underlying
assumption-that the host country is merely a site for fulfilling the MNC’s
needs- remains intact and problematic.
The role of assumptions in public relations theory and research was
discussed extensively by J. Grunig (1989), although he called them presuppositions,
Grunig said presuppositions “consist of assumptions about the world and values
attached to those assumption” (Botan, 1992, p. 152) One key assumption
that can differ between cultures is whose interests public relations ought to
serve. In offering definitions of what public relations is many textbooks and
some articles declare their own assumptions about what primary client public
relations serves, or ought to serve. The public relations matrix was derived
from a literature revievvr conducted as part of an ongoing multi-year project
comparing international public relations theories. This review found the
existing body of literature addressing international public relations to be
minuscule. The search included several el ectronic and hard copy data bases and
used multiple key terms.
International public relations is also always
intercultural public relations because the process is characterized in
different nations by different mixtures of national development, primary client,
legal/political, and historical contexts. The demands which international
economic and political events place on public relations practitioners and scholars
are escalating rapidly. This will increase the risk of unintentionally imposing
cultural and business assumptions on other cultures, thereby diminishing the
effectiveness of internationalpublic relations.
Bibliography
Botan, C. (1992). Critique and
Reformulation. International Public Relations(18(2)), 149-159.
Holtzhausen, D. (2002). A postmodern
critique of public relations theory and practice”. 28:1, 29-38.
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