Theory PR Excellence theory
Facing changes in the
increasingly dynamic, static organization and running business as usual just a
matter of time for 'sinking'. Dynamic organization in responding to change,
innovative in developing corporate strategy and business can survive in the competition
and is able to sustain its business. The conditions and the situation is a
challenge and an opportunity for PR practitioners to expanded beyond its role
as a communication technician be contributing to strategic management.
So what is the
strategic management and how the PR role and contribute to it? Prior to this
explanation, try to answer these questions, what is the function of communication
in your company?, Is simply a method to communicate or have become part of the management
process? And how to input to the organization?
Observing and observing
the role and function of PR in most companies in Indonesia, PR is still
positioned as a communication technician that focuses solely on publicity and
media relations. Understanding of management is still low about PR is often an
obstacle for practitioners in carrying out its functions, especially when faced
with a variety of organizational problems.
PR practitioners in
making decisions often without analyzing in depth on issues of environmental
and public affairs. At the end of the programs that run not effectively answer
or a solution to the real problem. Crises or problems can be avoided if the PR
practitioners know and observe what is happening in their environment.
The role and
contribution of public relations in strategic management by creating a scenario
planning through three activities, namely the management issues, environmental
scanning and strategic conversation. Public relations strategic planning is
based on multiple future environmental situations can assist organizations in
understanding the environment and management can develop strategic decisions
based on the outlook alternative. we often call the excellence theory a theory
of public relations as a strategic management function because the excellence
study established participation of public relations in strategic management as
the critical component that ties together the middle-range theories we
integrated into our general theory (James E. Grunig & Larissa A. Grunig)
In this context, public
relations strategic role in the decision at the macro level of organization and
communication strategies and berintergrasi synergistically proceed at the level
of strategic management from strategy and policy at the level of the
enterprise, corporate, business unit, functional to the strategy at the operational
level. PR can encourage organizations can participate excellence through the
development of long-term good relationship with the strategic public. here I
take the example of CSR one of the tobacco companies, so that the middle of the
pros and cons of the current cigarette companies
while maintaining good relations with the public using CSR program, the
following news:
reference:
Grunig, James E. & Grunig, Larissa A. Excellence Theory in Public Relations:
Past, Present, and Future
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