Journal Resume: An Open-System
Approach to Building Theory in Public
Relations
Aazarah
Ayu Anggraini
135120207121007
Communication
Science
Faculty of Social and Political
Science
Brawijaya University
Broom
(2006) argued that theory construction in public relations requires both
scientific methods and openness to conceptual and methodological input from the
larger fields of communication and human behavior. Public relation in that time
is not well developed, the author is in the stage that he has an obligation to
conduct a research and publish his finding to ensure their integrity by paying more attention to the questions they ask, to the methods
they employ, to the decisions they make about what gets published, and to the
openness of their search for concepts and theoretical frameworks. Building
theory is necessary to do for advancing both practice and our understanding of
how it function on public relation. The approach of this building theory that author
use is open system approach, the author has to reach beyond their limitation
literature and paradigm and requires transparency about how our research is
conducted, how the data are analyzed, and how the findings are linked to theory
and practice. The author methodological in building theory in
Public Relation are choosing focal concept, defining focal concept, validating
the concept, explicating the concept, and last building theory in the
open-system model.
Focal concept is a concept that researcher
selected derived from the practice and viewed by practitioners as important
(Chaffe 1991 pp. 14-15 cited in Broom, 2006), this process seen most
effectively. In defining focal
concept, the author recasts the concept of analyzing process:
1. Select a concept of interest. The author interest in public
relation comes from his frustration of what he found to be inadequate ways to
describe what practitioners do. He decided to explore what he perceived to be
overlapping experiences and interests.
2. Determine purpose, the purpose have to be answer the purpose of
the inquiry.
3. Identify how the concept has been defined and used, because
using open system approach, don’t limit the searching of definition or use of
the concept. Find as many as sources on how concept and related concept have
been defined and used.
4. Determine defining attributes. Review all of the definitions and
uses that have been found in the literature then make a differentiation
criteria the concept from others.
5. Create a model cases. Construct a prototype to make recognize
what is and what is not the focal concept when observing situations that may or
may not include instances of the concept
6. Create related, but different, cases. Construct examples of
borderline, related, and contrary cases to help clarify or proved of what is
not the concept.
7. Develop the measure, this step indicates the presence of focal
concept, see how others related to concepts.
8. Build theory around the focal concept, find the causes of variance
in the focal concept and the effects of variance in the vocal concept.
Concepts are
the building blocks of theory, the quality of theory building in public
relation depends on the concepts used in construction. The open-system approach
tends to increase from those in the practice who often are critical of the work
and be essential participants in completing the research.
In roles research, the research plan called
for administering the roles as experimental treatments in a controlled
environment. The stated purpose of the research
was to learn if the concept would be helpful in accomplishing the major strategic
planning project for a real public relations.
was to learn if the concept would be helpful in accomplishing the major strategic
planning project for a real public relations.
The next step was to continue the concept
explication process by
operationalizing the roles as questionnaire items to measure the degree to which
each was being enacted in practice. Rather, using the defining attributes
identified in the concept analysis, one must carefully craft and refine questionnaire items that capture the true qualities of the concept (validity) in consistent
and precise ways (reliability)(Broom, 2006) . In order to
explicating the concept, it need to do a depth interview to defining the
operational definitions, and hypothesis.
operationalizing the roles as questionnaire items to measure the degree to which
each was being enacted in practice. Rather, using the defining attributes
identified in the concept analysis, one must carefully craft and refine questionnaire items that capture the true qualities of the concept (validity) in consistent
and precise ways (reliability)
The key of success research is the validity
and reliability of the data but there are many have turned to methods that
don’t require data. Building theory requires the objective, systematic, and
controlled gathering of data to test hypothesis. The main purpose in building
public relation theory is using open-system approach but it’s turning to
closed-system approach.
Bibliography
Broom, G. M. (2006). An Open-System Approach to
Buliding Theory in Public Relation. Journal of Public Relations Research,
18 (2), 141-150.
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